Healthcare

Sound Masking in Healthcare

The mission of many modern hospitals has expanded to not only include rehabilitation of a patient’s body, but also to rejuvenate their mind and spirit. Industry mandated standards have also become more important as hospitals strive to earn better HCAHPS scores and HIPAA compliance. As patient satisfaction and mandated standards become a greater focus, hospitals are seeking ways to increase acoustic comfort and privacy. The QtPro sound masking system dramatically contributes to patient satisfaction because it effectively promotes rest and relaxation as well as confidentiality. By adding sound masking in healthcare settings, patients are able to sleep better resulting in an improvement of medical outcomes.

sound masking in healthcare

Industry Challenges

  • Health Insurance Portability and Accountability Act (HIPAA) mandates how a healthcare provider is able to collect, store and use patient’s personal health information.
  • Hospital Medicare funding is now determined by the Value Based Purchasing Program and the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey. Read More
  • Healthcare providers are continuously trying to improve patient services while maximizing resources.
  • Healthcare construction trends often address patient privacy concerns by over-spacing offices and patient rooms leading to higher construction costs and lower patient capacity.

Are you ready to add sound masking to your space? Click here to start planning your sound masking project with one of our professionals.

Applications

Challenges

  • Speech privacy is virtually non-existent in public spaces such as waiting areas, open counters common in pharmacies, and nurse stations.
  • Patients who can overhear other discussions may feel that they cannot fully discuss their medical issues or provide personal financial information out of fear of being overheard.

 

Qt® sound masking systems

  • Reduces the intelligibility of speech, increasing patient privacy and comfort during personal medical conversations.
  • Increases speech privacy in areas where sound absorbing or blocking materials are not an option.
  • Enables administrative and clinical staff to focus on patient care without unnecessary acoustic distractions.

Challenges

  • Patients feel uncomfortable speaking freely to medical professionals for fear of being overheard by other patients and visitors.
  • Noise and distractions from the adjoining spaces prevents patients from resting and sleeping soundly.

 

Qt® sound masking systems

  • Makes conversation more difficult to hear or comprehend, reducing the patient’s fear of being overheard.
  • Helps patients sleep better by covering startling voices that can disturb their rest and recuperation.
  • Can contribute to fulfilling HIPAA requirements and raise HCAPHS scores, resulting in greater Medicare funding.

Challenges

  • Risk of personal and financial information being overheard.
  • Patients can feel stressed in a noisy environment. 
  • Patients feel uncomfortable speaking freely to medical professionals for fear of being overheard by other patients.

 

Qt® sound masking systems

  • Improves patient comfort.
  • Increases patient privacy by reducing the intelligibility of speech. 

Challenges

  • Typical open office workstations are 6 ft. by 6 ft. with short partitions.
  • Most worker mistakes and lower personal productivity can be attributed to workplace distractions such as overheard conversations.

 

Qt® sound masking systems

  • Research conducted in Finland has shown that worker performance improves nearly 10% by reducing conversational distractions. 
  • Helps with HIPAA compliance.
  • Addresses the need for acoustic treatment outlined in upcoming LEED Commercial Interiors Certification. Also mitigates the acoustic issues created by windows to meet the LEED requirement for daylighting and views.

Our healthcare customers and their patients are highly satisfied with the results of our Qt Quiet Technology sound masking systems. Learn more about their results in the following case studies.

 

An Effective and Budget Friendly Solution

Read more to see how a Qt® system compares to other acoustic treatment options.

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