Case Studies

Norman, Hanson & DeTroy, LLC


Protecting speech privacy in a law firm full of glass offices 

Norman, Hanson & DeTroy, a premier law firm and among the largest in northern New England, needed to find new office space that would accommodate their growing business as well as allow the firm to create a more open environment, letting in natural light where all personnel would have access to outside facing windows.

Leveraging more innovative design practices allowed Norman, Hanson & DeTroy to create an efficient workspace with the ability to foster a greater connection among employees and clients, however, it also presented major acoustical challenges for the firm.

The main concern was the use of glass walls in the private offices and conference rooms, and the impact it would have on privacy – critical to any law firm.

Norman, Hanson & DeTroy consulted with Connectivity Point Design and Installation about introducing sound masking – the process of adding a low level, unobtrusive background sound to an environment to reduce the intelligibility of human speech and reduce noise distractions. By making nearby conversations unintelligible, sound masking protects speech privacy and allows individuals to work more productively by reducing noise distractions.

“Our biggest concern with the new design of our office space was protecting our clients’ privacy. With the sound masking system running, nearby conversations are less intelligible. We are very pleased with the effectiveness of the QtPro system and highly recommend sound masking as a solution to speech privacy.” – Lorri Hall, Service Manager Norman, Hanson & DeTroy


QtPro™ Sound Masking System

Norman, Hanson & DeTroy installed Cambridge Sound Management’s cost effective QtPro 600™ sound masking system to accommodate the acoustical requirements of their 20,000 square foot space. Small, barely visible emitters (speakers) were installed in the ceiling tiles throughout the entire space including open office staff work stations, conference rooms and private offices. The installation was easy, and completed within a day prior to the staff moving into the new space.


A more pleasant work environment

Not only has Norman, Hanson & DeTroy been able to create greater privacy in the private office and conference rooms, but they also have a more pleasant work environment with fewer distractions in open office areas as well.


About Norman, Hanson & DeTroy
Norman, Hanson & DeTroy, LLC is one of Maine’s most respected law firms and among the largest in northern New England.

About Cambridge Sound Management 
Cambridge Sound Management, Inc., the world’s largest provider of sound masking solutions, manufactures QtPro and DynasoundPro sound masking systems to help organizations across multiple industries protect speech privacy, reduce noise distractions, and increase workplace productivity. Cambridge Sound Management’s proprietary sound masking technology works by emitting a uniform, barely perceptible background sound at the frequencies of human speech. Cost-effective and easy to install, their sound masking, office paging, and background music systems are deployed in hundreds of millions of square feet of space throughout the world including commercial organizations, healthcare facilities, financial services, government agencies, and educational institutions. Cambridge Sound Management is a Biamp Systems company.

About Connectivity Point
Connectivity Point Design and Installation specializes in infrastructure for voice, data, video, sound masking, and security applications.